With this option, Apple will help you arrange shipping to a nearby Apple Repairs Center. Tell us your grievance and we will reach back to you with the optimum solution within a short span of time. The only other thing you may need to bring is your wallet. The Genius will probably look up your serial number first thing. That is the thing which makes it very much different as compared to other brand and service centers.
However, it is straightforward to make a genius bar appointment. And the company has made it a bit more difficult to schedule a Genius Bar appointment at your local Apple retail store. We are happy to help you at any hour. You can also browse all Apple retail stores. Booking A Genius Bar Appointment At Apple Store in London I've been to this link. You can easily cancel or reschedule it if you want to. If you are having some software trouble, for example, syncing with iCloud, they will probably check your settings and try some basic troubleshooting steps, and then more extensive steps if necessary.
Finally, you will be presented with a list of available appointment times for the next several days. For help setting up products and services, select the option to call or chat with Apple Support, or walk in to your local Apple Store. Then you will need to describe your issue. For a Mac, there are usually more parts that can be replaced, so you would need to schedule an appointment to have it examined and get a quote. Can't do a Quick Drop any more. After you select Genius Bar, you'll be taken to a map where you select your nearest Apple Store. Go to the Apple Genius Bar and confirm that you have an appointment.
Depending on how busy they are, that can take a while—sometimes hours. Note that some problems will only let you receive support via phone calls or live chat sessions. ÇÇÇ In theory, the App based method sounds good, but what if one is using that device to make an appointment about another device, like a Mac? Our readership is made up of new users, intermediate and business users and advanced users. At that time you need to go to Apple Store to repair your device. See our for more details. Tap on it to learn more. Employees of the Genius Bar, called Geniuses, specially trained to help customers with Apple hardware and software.
Step zero is to find the app on your iPhone. You can now participate in the iMore forums. But when they do, you don't have to panic: There are a number of different ways to troubleshoot your issues. Their diagnostics cover some hardware components like the battery, but other issues like a broken home button would need to be observed. And, unless I allowed remote access, no behind the scenes anything going on. She's been talking, writing about, and tinkering with Apple products since she was old enough to double-click. Is it possible to actually make an appointment at the local Apple Store Genus Bar directly from my iPhone? You can speak to the employee s standing in front of the Genius Bar, usually distinguished by the green Smart Cover on the iPad they are holding.
The icon looks like this: Found it? I stroll over there, find the appointment maker and make the appointment right there and then. How to sign up with iMore. You may have to bring your device to an Apple Store. Or type your issue into the search bar. Now you have your Genius Bar reservation. You can also take it home, which you would need to do anyway if your backup is in iTunes. Over 2 days I have spent a lot of time trying to solve my problems.
You can now select a date and time for your appointment. This is found on the back of your device if you have an iPod touch, iPad or the original iPhone. Once you arrive at the Apple Store, you will need to check in for your appointment. Type your support issue into the search bar, or click the device or service you need help with. See also: Filed Under: Tagged With: , I feel your frustration! Click the Verify link to sign in. You can either click through the options on this page : e. If you don't see a thread discussing your issue, you can post a new thread.
I agree with the previous people's complaints. But since Apple Stores are always so busy, you should make an appointment in advance if you want to get help. In some cases, Apple directs you to call, email, or chat with support first, so you might have to do some digging to find the option to set up a Genius Bar appointment. Apple may be rolling the dice that the device connecting is the device of interest? Another possibility is that you will receive a replacement device, in which case you would want your data transferred. Find the phone numbers for the London stores here: Brent Cross 020 3126 9200 Covent Garden 0207447 1400 Regent Street 020 7153 9000 Stratford City 0208277 2200 White City 0208433 4600 In-Store Visit You can visit the store directly.
This support is offered by the Genius Bar stations. Serenity Caldwell Serenity was formerly the Managing Editor at iMore, and now works for Apple. But unfortunately, everything goes wrong from time to time. This will result in a page listing your products; choose your product and follow the prompts from there. First, ensure you have the Apple Store app installed on your device. Apple offers tech support inside every Apple Retail Store. Just remember to your device before shipping it to Apple.
It is entirely up to the Genius you are working with, but chances are they will follow the standard procedure and you will need to pay for your replacement if you don't have a warranty. If you're just looking for some basic how-to solutions, you can get help in 140 characters or less via Twitter using. They would have to select a different issue to be offered an appointment. For example, if you are using Safari, it will show results for help with Safari. You have the choice to wait, probably an hour, sometimes much less , for service, or you can make an appointment for another day. In addition, we cover topics relevant to niches like developers, designers and others.